Frequently Asked Questions

How do UK schools purchase lab equipment?
Schools, colleges, and universities can purchase lab equipment directly from our sales team or by requesting an online quotation. We handle institutional purchase orders, bulk supplies to laboratories, and tailored packages for Physics, Chemistry, Biology, and Maths. Our staff ensures fast processing and provides advice for new buyers.
What are your delivery times within the UK?
We dispatch within 5–7 working days in the UK. International delivery times vary by shipping method and customs clearance. All orders, especially laboratory glassware and microscopes, are securely shipped with tracking provided.
Do you install laboratory appliances?
Yes. For UK schools, we offer installation of key lab equipment. International and UK customers get manuals, training videos, and optional web demonstrations to ensure safe and efficient use.
What is your return policy?
Returns are accepted within 14 days if products are undamaged and in original packaging. Refunds or exchanges follow UK consumer rules. For large institutional orders, we coordinate with procurement for seamless replacements of faulty or damaged items.
Is your equipment certified?
Yes. All equipment is manufactured to ISO 9001 standards, with most products CE and FDA approved to meet UK, EU, and international safety laws.
Do you provide microscopes?
Yes. We supply microscopes for students and research, including digital and compound models with accessories like cameras and projection systems.
Do you supply TVET laboratory equipment?
Yes. We offer dedicated TVET training equipment for Civil Engineering, Mechanical Engineering, and technical subjects, perfect for vocational education providers.
Do you provide guarantees?
Yes. All equipment is covered by a basic warranty. We also offer extended warranties, spare parts, and maintenance for hospital and medical lab equipment.
Do you accept any specific payment methods?
UK schools can pay via bank transfer, purchase order, or secure online payment. International clients can pay by bank transfer or Letter of Credit, with flexible options for bulk orders.
Is equipment customisable?
Yes. We design and manufacture school science equipment for UK curricula, Cambridge IGCSE, IB, and vocational schemes. Customization allows for hands-on learning matching the syllabus.
Do you deal with government contracts?
Yes. We frequently supply laboratory equipment to UK government schools, the NHS, universities, and public projects, with experience handling large tenders.
Do you offer lab furniture?
Yes. We also supply benches, cabinets, safety stations, and fume cupboards to support full laboratory installation and setup.
May I order samples?
Yes. Institutions can order sample microscopes, glassware, or instruments to test quality before placing large orders.
Do you provide maths lab kits?
Yes. Our maths lab kits include models, geometric tools, and teaching aids tailored to enhance hands-on learning in UK and international schools.
Can I purchase laboratory glassware in bulk?
Yes. We offer test tubes, beakers, flasks, measuring cylinders, and specialty items in large quantities, securely packed for safe shipment.
Do you offer safety equipment for laboratories?
Yes. Lab coats, goggles, gloves, first aid kits, fume hoods, and fire extinguishers are supplied to help your lab meet UK safety laws.
Do you support STEM education?
Yes. Our science equipment enhances STEM learning in Physics, Chemistry, Biology, and Engineering, promoting hands-on and career-ready education.
Do you provide hospital lab equipment?
Yes. We supply diagnostic equipment, centrifuges, incubators, and testing devices for clinical laboratories and hospitals.
Do you assist with curriculum alignment?
Yes. Our school lab equipment is designed for UK GCSE, A-level, IB, and Cambridge curricula, ensuring students can perform experiments linked to their syllabus.
Do you provide equipment for research laboratories?
Yes. We serve universities and research centers with advanced instruments, precision microscopes, and appliances, and offer after-sales service, calibration, and training.
Do you have engineering training kits?
Yes. We make training kits for Civil, Mechanical, and Electrical engineering labs, ideal for TVET and polytechnic education.
Do you supply private schools?
Yes. We work with all types of schools—from public to private—across the UK with flexible packages and competitive rates.
Do you offer to distributors?
Yes. We supply to UK and overseas distributors with high-quality, certified laboratory products.
Do you offer digital learning tools?
Yes. We offer simulation kits, digital microscopes, and e-learning materials to enhance blended and online science teaching.
Do you offer customized TVET modules?
Yes. We create customized TVET training modules for Civil and Mechanical Engineering on request.
Do you offer product training?
Yes. We deliver in-person training for UK clients and online sessions for overseas customers, for safe and expert use of our equipment.
Do you provide complete lab setups?
Yes. We offer end-to-end laboratory installations, including furniture, glassware, and scientific instruments, for schools, hospitals, and research institutions.

Office Address

Works: Martinfield Business Centre, 108 Martinfield,
Welwyn Garden City , United Kingdom

[email protected]

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